Notice history

Inform PDF Download Centre

99.98% uptime

Jul 2023100.0% uptime

Aug 202399.95% uptime

Sep 2023100.0% uptime

Inform Consent Suite

99.84% uptime

Jul 202399.71% uptime

Aug 202399.64% uptime

Sep 2023100.0% uptime

EIDO Corporate Website

100.0% uptime

Jul 2023100.0% uptime

Aug 2023100.0% uptime

Sep 2023100.0% uptime

Sep 2023

No notices reported this month

Aug 2023

Completed
August 30, 2023 at 9:00:00 PM
Completed
August 30, 2023 at 9:00:00 PM
Maintenance has completed successfully
In progress
August 30, 2023 at 5:00:01 PM
In progress
August 30, 2023 at 5:00:01 PM
Maintenance is now in progress
Planned
August 30, 2023 at 5:00:00 PM
Planned
August 30, 2023 at 5:00:00 PM
We are planning for a scheduled maintenance during that time.

Resolved
August 30, 2023 at 8:41:36 AM
Resolved
August 30, 2023 at 8:41:36 AM
This incident has been resolved.
Monitoring
August 30, 2023 at 8:32:04 AM
Monitoring
August 30, 2023 at 8:32:04 AM
An issue with the cluster configuration upgrade has been detected following the recent maintenance upgrade, and the previous known-good configuration has been rolled back which we are monitoring.
Investigating
August 30, 2023 at 6:01:00 AM
Investigating
August 30, 2023 at 6:01:00 AM
We are currently investigating this incident.

Completed
August 29, 2023 at 4:30:00 PM
Completed
August 29, 2023 at 4:30:00 PM
Maintenance has completed successfully
In progress
August 29, 2023 at 12:30:01 PM
In progress
August 29, 2023 at 12:30:01 PM
Maintenance is now in progress
Planned
August 29, 2023 at 12:30:00 PM
Planned
August 29, 2023 at 12:30:00 PM
We are planning for a scheduled maintenance during that time.

Completed
August 29, 2023 at 2:00:00 PM
Completed
August 29, 2023 at 2:00:00 PM
Maintenance has completed successfully
In progress
August 29, 2023 at 10:00:01 AM
In progress
August 29, 2023 at 10:00:01 AM
Maintenance is now in progress
Planned
August 29, 2023 at 10:00:00 AM
Planned
August 29, 2023 at 10:00:00 AM
We are planning for a scheduled maintenance during that time.

Resolved
August 04, 2023 at 10:30:00 AM
Resolved
August 04, 2023 at 10:30:00 AM
This incident has been resolved.
Monitoring
August 04, 2023 at 10:11:32 AM
Monitoring
August 04, 2023 at 10:11:32 AM
We are currently monitoring the result of the fix.
Identified
August 04, 2023 at 10:11:11 AM
Identified
August 04, 2023 at 10:11:11 AM
We've identified the issue and have rolled out a fix.
Investigating
August 04, 2023 at 10:08:21 AM
Investigating
August 04, 2023 at 10:08:21 AM
We are currently investigating this incident.

Jul 2023

Completed
July 26, 2023 at 6:00:00 PM
Completed
July 26, 2023 at 6:00:00 PM
Maintenance has completed successfully
In progress
July 26, 2023 at 5:00:01 PM
In progress
July 26, 2023 at 5:00:01 PM
Maintenance is now in progress
Planned
July 26, 2023 at 5:00:00 PM
Planned
July 26, 2023 at 5:00:00 PM
We are planning for a scheduled maintenance during that time.

Resolved
July 26, 2023 at 5:52:19 PM
Resolved
July 26, 2023 at 5:52:19 PM
This incident has been resolved.
Identified
July 26, 2023 at 1:48:35 PM
Identified
July 26, 2023 at 1:48:35 PM
We've identified the issue and the patch will be deployed in the maintenance window this evening.
Investigating
July 26, 2023 at 10:46:13 AM
Investigating
July 26, 2023 at 10:46:13 AM
It is currently not possible to complete a compound workflow. Confirmation of consent cannot be taken. The team are investigating and we will post a resolution time once known.

Completed
July 25, 2023 at 7:00:00 PM
Completed
July 25, 2023 at 7:00:00 PM
Maintenance has completed successfully
In progress
July 25, 2023 at 5:00:01 PM
In progress
July 25, 2023 at 5:00:01 PM
Maintenance is now in progress
Planned
July 25, 2023 at 5:00:00 PM
Planned
July 25, 2023 at 5:00:00 PM
We are planning for a scheduled maintenance during that time.

Completed
July 19, 2023 at 9:00:00 PM
Completed
July 19, 2023 at 9:00:00 PM
Maintenance has completed successfully
In progress
July 19, 2023 at 5:00:01 PM
In progress
July 19, 2023 at 5:00:01 PM
Maintenance is now in progress
Planned
July 19, 2023 at 5:00:00 PM
Planned
July 19, 2023 at 5:00:00 PM
We are planning for a scheduled maintenance during that time.

Completed
July 18, 2023 at 8:00:00 PM
Completed
July 18, 2023 at 8:00:00 PM
Maintenance has completed successfully
In progress
July 18, 2023 at 5:00:01 PM
In progress
July 18, 2023 at 5:00:01 PM
Maintenance is now in progress
Planned
July 18, 2023 at 5:00:00 PM
Planned
July 18, 2023 at 5:00:00 PM
We are planning for a scheduled maintenance during that time.

Jul 2023 to Sep 2023

All systems operational