Feb 2024
This incident has been resolved.
We've deployed a fix and are monitoring the result
We've identified the issue as a bad database copy and are restoring a known-working image.
Jan 2024
Maintenance has completed successfully
Maintenance is now in progress
We are planning for a scheduled maintenance during that time.
We have replicated and identified the issue. It only affects those customers who are using Custom Procedures and wish to consent for one. There is a manual fix, which is to switch any custom procedures to "consentable" that you with to add onto a consent form. A system wide fix will be deployed during a maintenance window on the evening of 16th January.
We are currently investigating this incident.
Dec 2023
No notices reported this month
Dec 2023 to Feb 2024