Radar Healthcare - Notice history

All systems operational

EIDO Healthcare are now a part of Radar Healthcare.

Notice history

Dec 2025

Inform Consent Suite v7.0.4 Patch Deployment
  • Completed
    December 17, 2025 at 7:30:00 PM
    Completed
    December 17, 2025 at 7:30:00 PM
    Maintenance has completed successfully
  • In progress
    December 17, 2025 at 6:00:01 PM
    In progress
    December 17, 2025 at 6:00:01 PM
    Maintenance is now in progress
  • Planned
    December 17, 2025 at 6:00:00 PM
    Planned
    December 17, 2025 at 6:00:00 PM
    We are planning for a scheduled maintenance during that time.
Inform Consent Suite v7 Major Release Deployment (UK)
  • Completed
    December 10, 2025 at 8:00:00 PM
    Completed
    December 10, 2025 at 8:00:00 PM
    Maintenance has completed successfully
  • In progress
    December 10, 2025 at 6:00:01 PM
    In progress
    December 10, 2025 at 6:00:01 PM
    Maintenance is now in progress
  • Planned
    December 10, 2025 at 6:00:00 PM
    Planned
    December 10, 2025 at 6:00:00 PM
    We are planning for a scheduled maintenance during that time.
Inform Consent Suite v7 Major Release Deployment (Australia)
  • Completed
    December 10, 2025 at 10:00:00 AM
    Completed
    December 10, 2025 at 10:00:00 AM
    Maintenance has completed successfully
  • In progress
    December 10, 2025 at 8:00:01 AM
    In progress
    December 10, 2025 at 8:00:01 AM
    Maintenance is now in progress
  • Planned
    December 10, 2025 at 8:00:00 AM
    Planned
    December 10, 2025 at 8:00:00 AM
    We are planning for a scheduled maintenance during that time.
Major outage with the download centre
  • Resolved
    Resolved

    We have added some more graceful error handling to prevent an outage cascade like this in the future, and this incident is now resolved.

  • Identified
    Identified

    We've identified the cause of the issue, the outage was the result of a garbled response being received from our service desk provider for the links to our terms/policies, the garbled XML then caused that upstream outage to cascade.

  • Investigating
    Investigating
    We are currently investigating this incident.

Nov 2025

Scheduled Maintenance (UK Sandbox)
  • Completed
    November 28, 2025 at 9:00:00 AM
    Completed
    November 28, 2025 at 9:00:00 AM
    Maintenance has completed successfully
  • In progress
    November 28, 2025 at 7:00:01 AM
    In progress
    November 28, 2025 at 7:00:01 AM
    Maintenance is now in progress
  • Planned
    November 28, 2025 at 7:00:00 AM
    Planned
    November 28, 2025 at 7:00:00 AM

    We are planning for a scheduled maintenance during that time on all HL7 Translators on UK Sandbox. The service won't be available for approximately an hour. For the avoidance of any doubt, this will NOT affect UK Production HL7 Translators.

Inform Consent Suite - Australia isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Inform Consent Suite - Australia is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Inform Consent Suite - Australia cannot be accessed at the moment. This incident was created by an automated monitoring service.

Major outage at Cloudflare causing service disruption
  • Resolved
    Resolved

    This incident appears to be resolved.

    https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  • Monitoring
    Monitoring

    Service appears to be returning to normal, although the incident on Cloudflare's status page is still showing as under investigation: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  • Investigating
    Investigating

    This incident is ongoing.

Oct 2025

Scheduled Maintenance (UK)
  • Completed
    October 15, 2025 at 7:00:00 PM
    Completed
    October 15, 2025 at 7:00:00 PM
    Maintenance has completed successfully
  • In progress
    October 15, 2025 at 5:00:01 PM
    In progress
    October 15, 2025 at 5:00:01 PM
    Maintenance is now in progress
  • Planned
    October 15, 2025 at 5:00:00 PM
    Planned
    October 15, 2025 at 5:00:00 PM
    We are planning for a scheduled maintenance during that time.
Scheduled Maintenance (Australia)
  • Completed
    October 15, 2025 at 10:00:00 AM
    Completed
    October 15, 2025 at 10:00:00 AM
    Maintenance has completed successfully
  • In progress
    October 15, 2025 at 8:00:01 AM
    In progress
    October 15, 2025 at 8:00:01 AM
    Maintenance is now in progress
  • Planned
    October 15, 2025 at 8:00:00 AM
    Planned
    October 15, 2025 at 8:00:00 AM
    We are planning for a scheduled maintenance during that time.
Inform Consent Suite v6.7.14 Patch Deployment
  • Completed
    October 08, 2025 at 7:00:00 PM
    Completed
    October 08, 2025 at 7:00:00 PM
    Maintenance is now in progress
  • In progress
    October 08, 2025 at 5:00:01 PM
    In progress
    October 08, 2025 at 5:00:01 PM
    Maintenance is now in progress
  • Planned
    October 08, 2025 at 5:00:00 PM
    Planned
    October 08, 2025 at 5:00:00 PM
    We are planning for a scheduled maintenance during that time.
Inform Consent Suite v6.7.14 Patch Deployment (Australia)
  • Completed
    October 08, 2025 at 10:00:00 AM
    Completed
    October 08, 2025 at 10:00:00 AM
    Maintenance is now in progress
  • In progress
    October 08, 2025 at 8:00:01 AM
    In progress
    October 08, 2025 at 8:00:01 AM
    Maintenance is now in progress
  • Planned
    October 08, 2025 at 8:00:00 AM
    Planned
    October 08, 2025 at 8:00:00 AM
    We are planning for a scheduled maintenance during that time.
Scheduled Maintenance (UK)
  • Completed
    October 07, 2025 at 7:00:00 PM
    Completed
    October 07, 2025 at 7:00:00 PM
    Maintenance is now in progress
  • In progress
    October 07, 2025 at 5:00:01 PM
    In progress
    October 07, 2025 at 5:00:01 PM
    Maintenance is now in progress
  • Planned
    October 07, 2025 at 5:00:00 PM
    Planned
    October 07, 2025 at 5:00:00 PM
    We are planning for a scheduled maintenance during that time.

Oct 2025 to Dec 2025

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