London
Australia
Canada
UAE
Dec 2023
No notices reported this month
Nov 2023
Maintenance has completed successfully
Maintenance is now in progress
We are planning for a scheduled maintenance during that time.
Oct 2023
We are planning for a scheduled maintenance during that time. Please note this will only affect customers with VPN connections / HL7 integrations in the UK & UAE.
Performance issues have been resolved.
The download failures have been resolved but performance is still degraded, we will continue to monitor the situation.
We are adding an additional instance to increase capacity and are monitoring the result.
Issue appears to be intermittently affecting requests, but performance has deteriorated significantly, we are continuing to investigate.
We are currently investigating this incident.
This incident has been resolved.
Reindex is underway and document downloads are once again working. We are monitoring the situation and verifying all functionality has been restored.
We have identified the issue as an index failure in the database and are currently re-indexing.
Maintenance has completed successfully.
Analytics dashboards are down for scheduled maintenance.
Oct 2023 to Dec 2023
