Radar Healthcare - Notice history

All systems operational

EIDO Healthcare are now a part of Radar Healthcare.

Notice history

Jul 2026

Digital Consent v8.0.6 Patch Release Deployment
  • Completed
    July 08, 2026 at 7:00:50 PMUTC
    Completed
    July 08, 2026 at 7:00:50 PMUTC
    Maintenance has completed successfully.
  • In progress
    July 08, 2026 at 5:00:42 PMUTC
    In progress
    July 08, 2026 at 5:00:42 PMUTC
    Maintenance is now in progress.
  • Planned
    July 08, 2026 at 9:44:10 AMUTC
    Planned
    July 08, 2026 at 9:44:10 AMUTC
    We are planning for a scheduled maintenance during that time.
PDF downloads are currently not available via Digital Consent.
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    The investigation identified an incorrectly configured CNAME record associated with a recent nameserver change.

    During review, the team discovered that an unintended postfix had been appended to a DNS record responsible for routing traffic between application components and document-generation services.

    Remedy introduced at 1pm and monitored. Service back to normal.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Download Centre - PDF documents are not downloading
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    The investigation identified an incorrectly configured CNAME record associated with a recent nameserver change.

    During review, the team discovered that an unintended postfix had been appended to a DNS record responsible for routing traffic between application components and document-generation services.

    Remedy introduced at 1pm and monitored. Service back to normal.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Digital Consent V8 Foundation Major Release Deployment (UK)
  • Completed
    July 01, 2026 at 8:40:15 PMUTC
    Completed
    July 01, 2026 at 8:40:15 PMUTC
    Maintenance has completed successfully.
  • In progress
    July 01, 2026 at 5:00:01 PMUTC
    In progress
    July 01, 2026 at 5:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    June 29, 2026 at 9:46:36 AMUTC
    Planned
    June 29, 2026 at 9:46:36 AMUTC
    We are planning for a scheduled maintenance during that time.
Digital Consent V8 Foundation Major Release Deployment (Australia)
  • Completed
    July 01, 2026 at 1:00:00 PMUTC
    Completed
    July 01, 2026 at 1:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    July 01, 2026 at 8:43:36 AMUTC
    In progress
    July 01, 2026 at 8:43:36 AMUTC
    Maintenance is now in progress.
  • Planned
    June 29, 2026 at 9:41:48 AMUTC
    Planned
    June 29, 2026 at 9:41:48 AMUTC
    We are planning for a scheduled maintenance during that time.

Jun 2026

Scheduled Maintenance (UK)
  • Completed
    June 23, 2026 at 7:00:00 PMUTC
    Completed
    June 23, 2026 at 7:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    June 23, 2026 at 5:00:01 PMUTC
    In progress
    June 23, 2026 at 5:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    June 22, 2026 at 1:57:04 PMUTC
    Planned
    June 22, 2026 at 1:57:04 PMUTC
    We are planning for a scheduled maintenance during that time.
Scheduled Maintenance (Australia)
  • Completed
    June 23, 2026 at 10:00:00 AMUTC
    Completed
    June 23, 2026 at 10:00:00 AMUTC
    Maintenance has completed successfully
  • In progress
    June 23, 2026 at 8:00:01 AMUTC
    In progress
    June 23, 2026 at 8:00:01 AMUTC
    Maintenance is now in progress
  • Planned
    June 22, 2026 at 1:53:12 PMUTC
    Planned
    June 22, 2026 at 1:53:12 PMUTC
    We are planning for a scheduled maintenance during that time.
Scheduled Maintenance (UK)
  • Completed
    June 17, 2026 at 7:00:00 PMUTC
    Completed
    June 17, 2026 at 7:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    June 17, 2026 at 5:00:01 PMUTC
    In progress
    June 17, 2026 at 5:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    June 15, 2026 at 9:32:17 AMUTC
    Planned
    June 15, 2026 at 9:32:17 AMUTC
    We are planning for a scheduled maintenance during that time.
Scheduled Maintenance (Australia)
  • Completed
    June 17, 2026 at 10:00:00 AMUTC
    Completed
    June 17, 2026 at 10:00:00 AMUTC
    Maintenance has completed successfully
  • In progress
    June 17, 2026 at 8:00:01 AMUTC
    In progress
    June 17, 2026 at 8:00:01 AMUTC
    Maintenance is now in progress
  • Planned
    June 15, 2026 at 9:31:12 AMUTC
    Planned
    June 15, 2026 at 9:31:12 AMUTC
    We are planning for a scheduled maintenance during that time.
Scheduled Maintenance (UK)
  • Completed
    June 02, 2026 at 7:00:00 PMUTC
    Completed
    June 02, 2026 at 7:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    June 02, 2026 at 5:00:01 PMUTC
    In progress
    June 02, 2026 at 5:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    June 02, 2026 at 5:00:00 PMUTC
    Planned
    June 02, 2026 at 5:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.

May 2026

Digital Consent Patch Deployment v7.0.9
  • Completed
    May 14, 2026 at 9:00:00 PMUTC
    Completed
    May 14, 2026 at 9:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    May 14, 2026 at 5:00:01 PMUTC
    In progress
    May 14, 2026 at 5:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    May 14, 2026 at 5:00:00 PMUTC
    Planned
    May 14, 2026 at 5:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.

May 2026 to Jul 2026

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