Notice history

EIDO Healthcare are now a part of Radar Healthcare.

100.0% uptime

Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%

Feb 2022

Mar 2022

Apr 2022

99.97% uptime

Feb 2022 · 99.98%Mar · 100.0%Apr · 99.92%

Feb 2022

Mar 2022

Apr 2022

Resolved
April 28, 2022 at 3:48:23 PMUTC
Resolved
April 28, 2022 at 3:48:23 PMUTC
This issue has now been resolved and all regions are available again.
Investigating
April 28, 2022 at 3:16:35 PMUTC
Investigating
April 28, 2022 at 3:16:35 PMUTC
We have detected an issue with access to the system dashboard for users in all regions. The patient system seems to be unaffected. We are currently investigating this incident and will update in 30 mins.

Completed
April 25, 2022 at 8:00:00 PMUTC
Completed
April 25, 2022 at 8:00:00 PMUTC
Maintenance has completed successfully
In progress
April 25, 2022 at 5:00:01 PMUTC
In progress
April 25, 2022 at 5:00:01 PMUTC
Maintenance is now in progress
Planned
April 25, 2022 at 5:00:00 PMUTC
Planned
April 25, 2022 at 5:00:00 PMUTC
We are planning for a scheduled maintenance during that time.

Resolved
March 08, 2022 at 9:53:34 PMUTC
Resolved
March 08, 2022 at 9:53:34 PMUTC
Service fully restored
Monitoring
March 08, 2022 at 9:40:35 PMUTC
Monitoring
March 08, 2022 at 9:40:35 PMUTC
Local service has been restored.
Identified
March 08, 2022 at 9:30:01 PMUTC
Identified
March 08, 2022 at 9:30:01 PMUTC
Traffic is being temporarily routed to the London region, performance will be impacted until regional service is restored.
Investigating
March 08, 2022 at 9:26:07 PMUTC
Investigating
March 08, 2022 at 9:26:07 PMUTC
We are currently investigating this incident.

Completed
March 02, 2022 at 6:00:00 PMUTC
Completed
March 02, 2022 at 6:00:00 PMUTC
Maintenance has completed successfully
In progress
March 02, 2022 at 5:00:01 PMUTC
In progress
March 02, 2022 at 5:00:01 PMUTC
Maintenance is now in progress
Planned
March 02, 2022 at 5:00:00 PMUTC
Planned
March 02, 2022 at 5:00:00 PMUTC
We are planning for a scheduled maintenance during that time.

Resolved
February 07, 2022 at 12:58:03 PMUTC
Resolved
February 07, 2022 at 12:58:03 PMUTC
Inform Consent Suite - Canada is now operational! This update was created by an automated monitoring service.
Investigating
February 07, 2022 at 12:43:18 PMUTC
Investigating
February 07, 2022 at 12:43:18 PMUTC
Inform Consent Suite - Canada cannot be accessed at the moment. This incident was created by an automated monitoring service.

Resolved
February 07, 2022 at 12:37:37 PMUTC
Resolved
February 07, 2022 at 12:37:37 PMUTC
Inform Consent Suite - India is now operational! This update was created by an automated monitoring service.
Investigating
February 07, 2022 at 12:35:33 PMUTC
Investigating
February 07, 2022 at 12:35:33 PMUTC
Inform Consent Suite - India cannot be accessed at the moment. This incident was created by an automated monitoring service.

Resolved
February 02, 2022 at 12:51:32 PMUTC
Resolved
February 02, 2022 at 12:51:32 PMUTC
Inform Consent Suite - India is now operational! This update was created by an automated monitoring service.
Investigating
February 02, 2022 at 12:49:36 PMUTC
Investigating
February 02, 2022 at 12:49:36 PMUTC
Inform Consent Suite - India cannot be accessed at the moment. This incident was created by an automated monitoring service.

Resolved
February 02, 2022 at 1:08:16 PMUTC
Resolved
February 02, 2022 at 1:08:16 PMUTC
Inform Consent Suite - Canada is now operational! This update was created by an automated monitoring service.
Investigating
February 02, 2022 at 12:48:41 PMUTC
Investigating
February 02, 2022 at 12:48:41 PMUTC
Inform Consent Suite - Canada cannot be accessed at the moment. This incident was created by an automated monitoring service.

Resolved
February 02, 2022 at 12:40:54 PMUTC
Resolved
February 02, 2022 at 12:40:54 PMUTC
Inform Consent Suite - India is now operational! This update was created by an automated monitoring service.
Investigating
February 02, 2022 at 12:39:33 PMUTC
Investigating
February 02, 2022 at 12:39:33 PMUTC
Inform Consent Suite - India cannot be accessed at the moment. This incident was created by an automated monitoring service.

Feb 2022 to Apr 2022

Radar Healthcare - Notice history