Radar Healthcare - Notice history

London under maintenance

EIDO Healthcare are now a part of Radar Healthcare.

Notice history

View current status

Oct 2022

OCT19
Scheduled Maintenance
CompletedMaintenance2 hours
  • Completed
    October 19, 2022 at 6:00:00 PMUTC
    Completed
    October 19, 2022 at 6:00:00 PMUTC

    Maintenance has completed successfully

  • In progress
    October 19, 2022 at 4:00:01 PMUTC
    In progress
    October 19, 2022 at 4:00:01 PMUTC

    Maintenance is now in progress

  • Planned
    October 19, 2022 at 4:00:00 PMUTC
    Planned
    October 19, 2022 at 4:00:00 PMUTC

    We are planning for a scheduled maintenance during that time.

OCT18
Scheduled Maintenance
CompletedMaintenance1 hour 17 minutes
  • Completed
    October 18, 2022 at 5:17:38 PMUTC
    Completed
    October 18, 2022 at 5:17:38 PMUTC

    Maintenance has completed successfully.

  • In progress
    October 18, 2022 at 4:00:01 PMUTC
    In progress
    October 18, 2022 at 4:00:01 PMUTC

    Maintenance is now in progress

  • Planned
    October 18, 2022 at 4:00:00 PMUTC
    Planned
    October 18, 2022 at 4:00:00 PMUTC

    We are planning for a scheduled maintenance during that time.

OCT12
Scheduled Maintenance
CompletedMaintenance3 hours
  • Completed
    October 12, 2022 at 7:00:00 PMUTC
    Completed
    October 12, 2022 at 7:00:00 PMUTC

    Maintenance has completed successfully.

  • In progress
    October 12, 2022 at 4:00:01 PMUTC
    In progress
    October 12, 2022 at 4:00:01 PMUTC

    Maintenance is now in progress

  • Planned
    October 12, 2022 at 4:00:00 PMUTC
    Planned
    October 12, 2022 at 4:00:00 PMUTC

    We are planning for a scheduled maintenance during that time.

OCT6
Scheduled Maintenance
CompletedMaintenance1 hour
  • Completed
    October 06, 2022 at 8:00:00 PMUTC
    Completed
    October 06, 2022 at 8:00:00 PMUTC

    Maintenance has completed successfully

  • In progress
    October 06, 2022 at 7:00:01 PMUTC
    In progress
    October 06, 2022 at 7:00:01 PMUTC

    Maintenance is now in progress

  • Planned
    October 06, 2022 at 7:00:00 PMUTC
    Planned
    October 06, 2022 at 7:00:00 PMUTC

    We are planning for a scheduled maintenance during that time.

OCT5
Scheduled Maintenance
CompletedMaintenance1 hour 45 minutes
  • Completed
    October 05, 2022 at 10:45:00 PMUTC
    Completed
    October 05, 2022 at 10:45:00 PMUTC

    Maintenance has completed successfully.

  • In progress
    October 05, 2022 at 9:05:34 PMUTC
    In progress
    October 05, 2022 at 9:05:34 PMUTC

    Maintenance is now in progress.

  • Planned
    October 05, 2022 at 9:00:00 PMUTC
    Planned
    October 05, 2022 at 9:00:00 PMUTC

    We are planning for a scheduled maintenance during that time.

Sep 2022

SEP15
Scheduled Maintenance
CompletedMaintenance1 hour 30 minutes
  • Completed
    September 15, 2022 at 5:30:00 PMUTC
    Completed
    September 15, 2022 at 5:30:00 PMUTC

    Maintenance has completed successfully

  • In progress
    September 15, 2022 at 4:00:01 PMUTC
    In progress
    September 15, 2022 at 4:00:01 PMUTC

    Maintenance is now in progress

  • Planned
    September 15, 2022 at 4:00:00 PMUTC
    Planned
    September 15, 2022 at 4:00:00 PMUTC

    We are planning for a scheduled maintenance during that time.

Field value mapping failures
ResolvedDegraded performance29 hours 26 minutes
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Identified
    UTC
    Identified

    We have identified the issue and are working on a resolution.

    As a temporary workaround consent validation will be moved to the following working fields:

    • Date of birth
    • First Name
    • Last Name
    • Postal Code
  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

SEP14
Scheduled Maintenance
CompletedMaintenance7 hours
  • Completed
    September 14, 2022 at 4:00:00 PMUTC
    Completed
    September 14, 2022 at 4:00:00 PMUTC

    Maintenance has completed successfully

  • In progress
    September 14, 2022 at 9:00:01 AMUTC
    In progress
    September 14, 2022 at 9:00:01 AMUTC

    Maintenance is now in progress

  • Planned
    September 14, 2022 at 9:00:00 AMUTC
    Planned
    September 14, 2022 at 9:00:00 AMUTC

    We are planning for a scheduled maintenance during that time.

SEP13
Scheduled Maintenance
CompletedMaintenance5 hours 1 minute
  • Completed
    September 13, 2022 at 10:01:10 PMUTC
    Completed
    September 13, 2022 at 10:01:10 PMUTC

    Maintenance has completed successfully.

  • In progress
    September 13, 2022 at 5:00:01 PMUTC
    In progress
    September 13, 2022 at 5:00:01 PMUTC

    Maintenance is now in progress

  • Planned
    September 13, 2022 at 5:00:00 PMUTC
    Planned
    September 13, 2022 at 5:00:00 PMUTC

    We are planning for a scheduled maintenance during that time.

Login failures on Inform Consent Suite
ResolvedMajor outage2 hours 58 minutes
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Monitoring
    UTC
    Monitoring

    A hotfix has been rolled out and we are monitoring the result

  • Identified
    UTC
    Identified

    We have identified the cause of the issue and are working on a hotfix resolution.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Aug 2022

Inform Consent Suite - Australia isn't accessible at the moment (automated)
ResolvedMajor outage42 minutes
  • Resolved
    UTC
    Resolved

    Inform Consent Suite - Australia is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Inform Consent Suite - Australia cannot be accessed at the moment. This incident was created by an automated monitoring service.

Inform Consent Suite - India isn't accessible at the moment (automated)
ResolvedMajor outage44 minutes
  • Resolved
    UTC
    Resolved

    Inform Consent Suite - India is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Inform Consent Suite - India cannot be accessed at the moment. This incident was created by an automated monitoring service.

Inform Consent Suite - Canada isn't accessible at the moment (automated)
ResolvedMajor outage44 minutes
  • Resolved
    UTC
    Resolved

    Inform Consent Suite - Canada is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Inform Consent Suite - Canada cannot be accessed at the moment. This incident was created by an automated monitoring service.

AUG31
Scheduled Maintenance
CompletedMaintenance1 hour
  • Completed
    August 31, 2022 at 7:00:00 PMUTC
    Completed
    August 31, 2022 at 7:00:00 PMUTC

    Maintenance has completed successfully

  • In progress
    August 31, 2022 at 6:00:01 PMUTC
    In progress
    August 31, 2022 at 6:00:01 PMUTC

    Maintenance is now in progress

  • Planned
    August 31, 2022 at 6:00:00 PMUTC
    Planned
    August 31, 2022 at 6:00:00 PMUTC

    We are planning for a scheduled maintenance during that time.

AUG30
Scheduled Maintenance
CompletedMaintenance2 hours
  • Completed
    August 30, 2022 at 7:00:00 PMUTC
    Completed
    August 30, 2022 at 7:00:00 PMUTC

    Maintenance has completed successfully

  • In progress
    August 30, 2022 at 5:00:01 PMUTC
    In progress
    August 30, 2022 at 5:00:01 PMUTC

    Maintenance is now in progress

  • Planned
    August 30, 2022 at 5:00:00 PMUTC
    Planned
    August 30, 2022 at 5:00:00 PMUTC

    We are planning for a scheduled maintenance during that time.

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Aug 2022 to Oct 2022

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