EIDO Healthcare - Download failures reported with document OS02 – Incident details

All systems operational

Download failures reported with document OS02

Resolved
Partial outage
Started about 5 years agoLasted about 1 hour

Affected

Patient Information PDF Download Centre

Partial outage from 12:45 PM to 1:47 PM

London

Partial outage from 12:45 PM to 1:47 PM

Australia

Partial outage from 12:45 PM to 1:47 PM

Canada

Partial outage from 12:45 PM to 1:47 PM

Updates
  • Resolved
    Resolved

    We've identified the error in the database causing the failure and have resolved the issue.

  • Investigating
    Investigating

    We are currently investigating this incident.