Issues with PDF downloads

EIDO Healthcare are now a part of Radar Healthcare.

Resolved

Partial outage

Started almost 4 years agoNovember 21, 2022Lasted 1 hour 23 minutesNovember 21, 20229:00:0510:23:34 AMUTC

Affected

Patient Information PDF Download Centre

London

Updates

Resolved
November 21, 2022 at 10:23:34 AMUTC
Resolved
November 21, 2022 at 10:23:34 AMUTC
Issue is resolved
Monitoring
November 21, 2022 at 9:12:09 AMUTC
Monitoring
November 21, 2022 at 9:12:09 AMUTC
We are monitoring the reverted instance to confirm the issue has been resolved.
Identified
November 21, 2022 at 9:11:23 AMUTC
Identified
November 21, 2022 at 9:11:23 AMUTC
We've identified the bad instance and have rolled back to a known-working backup.
Investigating
November 21, 2022 at 9:00:05 AMUTC
Investigating
November 21, 2022 at 9:00:05 AMUTC
We are currently investigating this incident.

Radar Healthcare - Issues with PDF downloads – Incident details